Make a Difference

Our volunteers are the face and heart of Hope’s Front Door. Whether working directly with clients or staying behind the scenes, we can’t do what we do without them! We offer a variety of opportunities in order to find the best fit for our volunteers. Most volunteers work while Hope’s Front Door is open for client hours. However, we also offer other volunteer opportunities that work outside of these hours.

Hope’s Front Door provides training to ensure that our volunteers feel comfortable in their roles. We welcome new volunteers and would be pleased to talk with you in more detail about our opportunities. If you are interested in volunteering at Hope’s Front Door, please call (630) 322-9803.

Client Interview Volunteer

The Client Interview Volunteer works over the phone or in-person with Hope’s Front Door clients through our Immediate Assistance Program.

  • Listen to client concerns

  • Provide vouchers for urgent needs (grocery gift cards, fuel cards, bus passes) as well as toiletry items

  • Puts voucher and toiletry packets together for delivery curbside

  • Provides referral information to non-profit agencies and government organizations that can offer additional assistance

Client Interview Volunteers are needed for our morning and evening hours and we are flexible on the number of days based on your circumstances.


Health & Wellness Assistant

The Health & Wellness Assistant works over the phone or in-person with Hope’s Front Door clients addressing needs such as

  • Prescriptions

  • Dental care

  • Eye exams and eyeglasses

  • Medical supplies

  • Employment related transportation and clothing

They also work with our Health and Wellness resources to link clients with health/disease information and prescription assistance programs. We are in need of additional volunteers for this role who are available during our morning hours. A person volunteering in this role will also likely work as a Client Interview Volunteer depending on client volume.

Client Check-in Assistant

The Client Check-in Assistant greets the client as they enter our lobby, determines if they completed a phone intake or need in-person assistance, checks their required IDs, verifies client eligibility and disburses the vouchers and toiletry packages for phone intake clients. We are in need of volunteers for this role for both morning and evening client hours.

Data Entry

The Data Entry Team handles entry of all the information pertaining to our clients and each of their visits into our database. We are in need of volunteers who are computer savvy with attention to detail and accurate typing skills. This is typically a once a week opportunity and occurs in our office outside of client hours.

Job List

The Job List Team prepares the weekly job list for Monday morning distribution on a rotating schedule. This role is done from home. We are in need of volunteers who are computer and MS Word savvy, are detail oriented and would enjoy pulling available jobs from resources provided to create the list.

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